UAE banks warn customers of two new types of scam

Major UAE banks have cautioned clients to be careful with two new kinds of banking Scam.

Emirates NBD is advising clients to be watchful for messages, indicating to be from the bank, with the title ‘VAT Refund Notification’.

The bank says this is a phishing e-mail and you should not click on any of its links or attachments. Emirates NBD says it would not contact customers asking for details such as account numbers, online and mobile banking credentials, and any card details such as PINs or three digit numbers.

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First Arab Bank, meanwhile, is warning customers to be on the lookout to identifying fraud using their SIM card. This scam involves miscreants applying for a new SIM to be registered to your mobile number.

They start by obtaining your personal data by contacting you or using online sources. Your personal information is used to fake documents in your name and fraudsters then convince your operator to deactivate your SIM and issue a new one connected to your phone number. A SIM connected to you number could give fraudsters access to your bank account to initiate financial transactions.

Clients are advised to check with their Mobile administrator if their telephone has quit working for unusual reasons; to never react to spontaneous calls, messages or emails requesting individual details; and to normally check Bank balance exchanges and report any disputes promptly to the bank.